Introduction to Business, Administration & Customer Service Industries.

INTRODUCTION TO BUSINESS, ADMINISTRATION & CUSTOMER SERVICE INDUSTRIES introduces learners to the Business, Administration & Customer Service sector. They will learn about the roles and activities within typical job roles in the sector.

Content.

  • Purpose of Business, Administration & Customer Service Industries

  • Job Roles in Business, Administration & Customer Service Industries

  • Research

  • Mock Assessment

Sample Module.

AIM Qualification Suite.

Introduction to Business, Administration & Customer Service Industries is an RQF component in AIM L1 & L2 Employability Skills Suite and AIMVOC L1 Skills for Working in Business, Administration & Customer Service Skills.

RQF Component Numbers.

L1: R/616/0641 (2 credits)

Funding Available.

All AIM qualifications with eLearning attract government funding.

AIM XAMS Platform & Final Online Assessment.

Once learners have completed all eLearning modules and have successfully passed the mock assessment, which may be taken more than once, they should be scheduled for an externally set, externally marked online Multiple-Choice Question (MCQ) exam. The online multiple-choice exam, accessed via AIM XAMS platform, must be invigilated by an AIM approved invigilator.

Frequently
delivered
with…